EMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCE (EI):
It is the Ability to identify and manage Emotions of the person concerned and others.
Low EI leads to inability to stay Calm. So results in more Conflicts.
High EI leads to less Conflicts and ability to stay Calm under Pressure.
Conflict is an inevitable part of Life. The coolest and the calmest person can have Interpersonal Turmoils.
We can stay Calm during any Conflict ,diffusing it  by:
  : Taking Deep Breath
  : Neutralizing own body state by relaxing
  : Listening attentively
  : Keeping down own Voice
  etc.

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